ISO 9001:2000 certification benefits, understand, obstacles and impact on performance : the case of SEWA /

Kashwani, Ali Abdalla

ISO 9001:2000 certification benefits, understand, obstacles and impact on performance : the case of SEWA / by Ali Abdalla Kashwani ; [Supervisor Hussein Al-Tamimi]. - 2009. - vi, 48 leaves ; 30 cm.

Thesis (MBA)--Unibersity of Sharjah, 2009.

Bibliography: leaves 38-40.


Includes Arabic questionnaire.

gift


University of Sharjah--Dissertations.
Sharjah Electricty and Water Authority.


Performance standards.
Performance--Measurement.
ISO 9001 Standard.
Organizational effectiveness--Measurement.

HF5549.5.P35 / K37 2009

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