Quality management for organizational excellence : introduction to total quality / David L. Goetsch, Stanley B. Davis

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TextLanguage: English Publication details: Upper Saddle River, NJ.: Prentice Hall, c2010Edition: 6th edDescription: xvii, 634 p.: ill.; 28 cmISBN:

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Item type	Current library	Status	Barcode
Books	University of Kalba	Available	00-1-210912

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Rev. ed. of: Quality management : introduction to total quality management for production, processing, and services. 5th ed. 2006.

Includes bibliographical references and index.

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