Includes index.

Foreword -- Preface -- Acknowledgments -- Introduction -- Laying the groundwork for getting results -- The most important element of all -- How to persuade a decision maker -- Establishing credibility -- Developing persuasive content -- Crafting your presentation -- Developing content that involves and engages your audience -- Maximizing the effectiveness of powerpoint slides -- Mastering a confident dynamic delivery style -- Preparing for a powerful performance -- Using effective body language to show confidence -- Conveying a professional image through dress and appearance -- Speaking with the voice of authority -- Leveraging the language of leadership -- Handling q&a with credibility and finesse -- Seizing every opportunity to persuade decision makers -- Planning and conducting powerful conversations -- Writing e-mails that get results -- Facilitating effective meetings in person and via the telephone -- Delivering winning webinars -- Leading team presentations -- Afterword.