TY  - BOOK
AU  - Foster,S.Thomas
TI  - Managing quality: integrating the supply chain 
SN  - 9780135078198
AV  - HF5415.157 .F67 2010
PY  - 2010///
CY  - Boston
PB  - Pearson Education, Inc.
KW  - Quality of products
KW  - Quality control
N1  - Includes bibliographical references and index; Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system
ER  -