TY  - MANSCPT
AU  - Hassan,Qassim Mohamed
AU  - Khalifa,Azaddin
ED  - University of Sharjah.
TI  - A road-map for developing strategic position for Etisalat contact center: a case study 
AV  - HE8789.U5 H377 2007 
PY  - 2007///
KW  - University of Sharjah
KW  - Dissertations
KW  - Dissertations, Academic
KW  - Call centers
KW  - Management
KW  - Case studies
KW  - Customer services
KW  - Strategic planning
N1  - Thesis (EMBA)--University of Sharjah, Sharjah, United Arab Emirates, 2007; Bibliography: leaves 83-85.
UR  - https://uos-theses.sharjah.ac.ae/Files_Pool/Theses/Flip/1031327/mobile/index.html  
ER  -