An examination of service quality dimensions on customers satisfaction at Sharjah Discovery Center : customer satisfaction at Sharjah Discovery Center toward a better service quality /
by Maysoon Darwish Bin Ahmed Bin Darwish ; supervisor Rabia Naguib.
- 2009.
- vii, 87, [4] leves ; 31 cm.
Thesis (EMBA)--University of Sharjah, Faculty of Business Administration, 2009.