Bueno, Bolivar J.

Customers first : dominate your market by winning them over where it counts the most / by Bolivar J. Bueno. - New York : McGraw-Hill, c2012. - 218 p. ; 24 cm.

Includes index.

9780071787871 (hbk. : alk. paper) 0071787879 (hbk. : alk. paper)

SBF2012-ENG


Branding (Marketing)
Customer relations.
Brand name products.

HF5415.1255 / .B84 2012