| 000 | 01328ntm a2200313 4500 | ||
|---|---|---|---|
| 005 | 20250421074507.0 | ||
| 008 | 190326s2007 ts ad bm 000 0 eng d | ||
| 037 | _bGift | ||
| 040 |
_aAE-ShU _cUKB |
||
| 043 | _aa-ts--- | ||
| 050 | 4 |
_aHE8789.U5 _bH377 2007 |
|
| 100 | 1 | _aHassan, Qassim Mohamed | |
| 245 | 1 | 2 |
_aA road-map for developing strategic position for Etisalat contact center : _ba case study / _cby Qassim Mohamed Hassan ; supervisor Azaddin Khalifa. |
| 260 | _c2007. | ||
| 300 |
_avii, 96 leaves : _bill. ; _c30 cm. |
||
| 365 |
_b100.00 _cAED |
||
| 500 | _aThesis (EMBA)--University of Sharjah, Sharjah, United Arab Emirates, 2007. | ||
| 504 | _aBibliography: leaves 83-85. | ||
| 610 | 2 | 4 |
_aUniversity of Sharjah _xDissertations. |
| 650 | 0 | _aDissertations, Academic | |
| 650 | 0 |
_aCall centers _xManagement _vCase studies |
|
| 650 | 0 |
_aCustomer services _xManagement |
|
| 650 | 0 |
_aStrategic planning _xManagement |
|
| 700 | 1 |
_aKhalifa, Azaddin, _esupervisor |
|
| 710 | 2 |
_aUniversity of Sharjah. _bCollege of Business Administration. _bDepartment of Management. _gMaster EMBA |
|
| 850 |
_uhttps://myuos.sharjah.ac.ae/en/library/Online%20Books/Thesis/b10313278.pdf _zFull Text |
||
| 856 |
_uhttps://uos-theses.sharjah.ac.ae/Files_Pool/Theses/Flip/1031327/mobile/index.html _zFull Text |
||
| 942 | _cDIS | ||
| 999 |
_c1266 _d1266 |
||