000			02001cam a2200265 a 4500
005			20250421075653.0
008			130325s2012 nyua 001 0 eng
020			_a9780814417836 (pbk.)
020			_a0814417833 (pbk.)
037			_bSBF2012-ENG
040			_aDLC _cDLC _dDLC _dAE-ShU _cUKB
050	0	0	_aHF5549.12 _b.B453 2012
100	1		_aBelker, Loren B.
245	1	4	_aThe first-time manager / _cLoren B. Belker, Jim McCormick, and Gary S. Topchik.
250			_a6th ed.
260			_aNew York : _bAMACOM, American Management Association, _cc2012.
300			_aviii, 232 p. : _bill. ; _c23 cm.
500			_aIncludes index.
505	0		_aThe road to management -- Starting out -- Building trust and confidence -- Show your appreciation -- Being an active listener -- The new manager's job and pitfalls to avoid -- Dealing with your superiors -- Choosing a managerial style of your own -- Building a team dynamic -- Managing problem employees -- Hiring and interviewing -- Training team members -- Managing change : dealing with resistance -- Disciplining the employee -- "Oh my God! I can't fire anyone!" -- Having a legal awareness -- No secrets -- The human resources department -- The current state of loyalty -- Is there such a thing as motivation? -- Understanding risk inclination -- Encouraging initiative and innovation -- Improving outcomes -- The generation gap -- Writing job descriptions -- Doing performance appraisals -- Salary administration -- Having emotional intelligence -- Developing a positive self-image -- Managing your own time -- The written word -- The grapevine -- Your best friend : delegation -- A sense of humor -- Managing, participating in, and leading meetings -- Taking center stage : the role of public speaking in your career -- Coping with stress -- Having balance in your life -- A touch of class.
650		0	_aSupervision of employees.
650		0	_aOffice management.
700	1		_aMcCormick, Jim.
700	1		_aTopchik, Gary S.
942			_cBKS
999			_c9893 _d9893