Managing quality : integrating the supply chain / S. Thomas Foster

By:

Foster, S. Thomas

Material type: Text

TextLanguage: English Publication details: Boston: Pearson Education, Inc., c2010Edition: 4th edDescription: [vi], 545 p.: ill.; 26 cmISBN:

9780135078198

Subject(s):

LOC classification:

HF5415.157 .F67 2010

Contents:

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Holdings
Item type	Current library	Call number	URL	Status	Barcode
Books	University of Kalba	HF5415.157 .F67 2010 (Browse shelf(Opens below))	Link to resource	Available	00-1-210910

Includes bibliographical references and index.

Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six-sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system.

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