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1.
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Customer relationship management : concepts and technologies / Francis Buttle. by
Edition: 2nd ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Amsterdam ; London : Butterworth-Heinemann, c2009, [Reprinted 2010]
Availability: Items available for loan: University of Kalba (1)Call number: HF5415.5 .B88 2009.

2.
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An examination of service quality dimensions on customers satisfaction at Sharjah Discovery Center : customer satisfaction at Sharjah Discovery Center toward a better service quality / by Maysoon Darwish Bin Ahmed Bin Darwish ; supervisor Rabia Naguib. by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: 2009
Dissertation note: Thesis (EMBA)--University of Sharjah, Faculty of Business Administration, 2009.
Online resources:
Availability: Items available for reference: University of Kalba: Library use only (1)Call number: HF5415.335 .D37 2009.

3.
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The sales excellence handbook : acquire growth conquer new markets maximize profits / Farid Haddad by
Material type: Text Text; Format: print ; Literary form: Not fiction ; Audience: General;
Publication details: Cairo, Egypt : Dar Al-Fikr Al-Arabi, 2008
Other title:
  • Acquire growth conquer new markets maximize profits
Availability: Items available for loan: University of Kalba (2)Call number: HF5439.8 .H33 2008, ...

4.
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Customers first : dominate your market by winning them over where it counts the most / by Bolivar J. Bueno. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw-Hill, c2012
Availability: Items available for loan: University of Kalba (1)Call number: HF5415.1255 .B84 2012.

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