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1.
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An evaluation of DEWA services : a customer perspective / by Ahmed Mohammed Abdulla Al Marzouqi ; supervisor Farouk Saleh. by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Language: Arabic, English
Publication details: 2007
Dissertation note: Thesis (MBA)--University of Sharjah, 2007.
Other title:
  • تقييم خدمات هيئة كهرباء و مياه دبي : من وجهة نظر المتعاملين
Online resources:
Availability: Items available for reference: University of Kalba: Library use only (1)Call number: HF5415.5 .M379 2007.

2.
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Management extra by
Material type: Text Text; Format: print ; Literary form: Not fiction
Language: English
Publication details: Oxford ; Burlington, Mass.: Elsevier, 2005-2007
Availability: Items available for loan: University of Kalba (2)Call number: HD31 .M29235 2005-07, ...

3.
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A road-map for developing strategic position for Etisalat contact center : a case study / by Qassim Mohamed Hassan ; supervisor Azaddin Khalifa. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: 2007
Online resources:
Availability: Items available for reference: University of Kalba: Library use only (1)Call number: HE8789.U5 H377 2007.

4.
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An examination of service quality dimensions on customers satisfaction at Sharjah Discovery Center : customer satisfaction at Sharjah Discovery Center toward a better service quality / by Maysoon Darwish Bin Ahmed Bin Darwish ; supervisor Rabia Naguib. by
Material type: Text Text; Literary form: Not fiction ; Audience: Specialized;
Publication details: 2009
Dissertation note: Thesis (EMBA)--University of Sharjah, Faculty of Business Administration, 2009.
Online resources:
Availability: Items available for reference: University of Kalba: Library use only (1)Call number: HF5415.335 .D37 2009.

5.
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خدمة العملاء من الألف إلى الياء = Customer service from A to Z :المرجع المتميز لفن خدمة العملاء / محمد عبد الغني هلال. by
Edition: ط.1.
Material type: Text Text; Literary form: Not fiction ; Audience: General;
Language: Arabic Summary language: eng
Publication details: القاهرة : مركز تطوير الأداء و التنمية، 2016
Other title:
  • المرجع المتميز لفن خدمة العملاء
  • Customer service from A to Z
Availability: Items available for loan: University of Kalba (1)Call number: HF5415.5 .H55 2016.

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