A road-map for developing strategic position for Etisalat contact center : a case study / by Qassim Mohamed Hassan ; supervisor Azaddin Khalifa.

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Material type: Text

TextPublication details: 2007.Description: vii, 96 leaves : ill. ; 30 cmSubject(s):

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Holdings
Item type	Current library	Call number	Status	Barcode
Dissertations	University of Kalba	HE8789.U5 H377 2007 (Browse shelf(Opens below))	Library use only	00-1-252574

Thesis (EMBA)--University of Sharjah, Sharjah, United Arab Emirates, 2007.

Bibliography: leaves 83-85.

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