Customer relationship management : concepts and technologies / Francis Buttle.

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Material type: Text

TextPublication details: Amsterdam ; London : Butterworth-Heinemann, c2009, [Reprinted 2010]Edition: 2nd edDescription: xix, 500 p. : ill. ; 25 cmISBN:

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Holdings
Item type	Current library	Call number	Status	Barcode
Books	University of Kalba	HF5415.5 .B88 2009 (Browse shelf(Opens below))	Available	00-1-210932

Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.

Includes bibliographical references and index.

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