Customer relationship management : (Record no. 6257)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00860cam a2200253 a 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250421075259.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 080528s2009 ne a b 001 0 eng |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781856175227 (pbk.) |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 1856175227 (pbk.) |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | AE-ShU |
| Transcribing agency | UKB |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HF5415.5 |
| Item number | .B88 2009 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Buttle, Francis. |
| 245 10 - TITLE STATEMENT | |
| Title | Customer relationship management : |
| Remainder of title | concepts and technologies / |
| Statement of responsibility, etc. | Francis Buttle. |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 2nd ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | Amsterdam ; |
| -- | London : |
| Name of publisher, distributor, etc. | Butterworth-Heinemann, |
| Date of publication, distribution, etc. | c2009, [Reprinted 2010] |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xix, 500 p. : |
| Other physical details | ill. ; |
| Dimensions | 25 cm. |
| 365 ## - TRADE PRICE | |
| Price amount | 158.40 |
| Currency code | AED |
| 365 ## - TRADE PRICE | |
| Price amount | 156.20 |
| Currency code | AED |
| 365 ## - TRADE PRICE | |
| Price amount | 159.50 |
| Currency code | AED |
| 500 ## - GENERAL NOTE | |
| General note | Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes bibliographical references and index. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer relations |
| General subdivision | Management. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Inventory number | Total checkouts | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Loanable | University of Kalba | University of Kalba | 2012-12-10 | Sharjah International Book Fair 2010 | i12061943 | HF5415.5 .B88 2009 | 00-1-210932 | 2025-04-21 | 2025-04-21 | Books |