A road-map for developing strategic position for Etisalat contact center : (Record no. 1266)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 01328ntm a2200313 4500 |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20250421074507.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 190326s2007 ts ad bm 000 0 eng d |
| 037 ## - SOURCE OF ACQUISITION | |
| Source of stock number/acquisition | Gift |
| 040 ## - CATALOGING SOURCE | |
| Original cataloging agency | AE-ShU |
| Transcribing agency | UKB |
| 043 ## - GEOGRAPHIC AREA CODE | |
| Geographic area code | a-ts--- |
| 050 #4 - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HE8789.U5 |
| Item number | H377 2007 |
| 100 1# - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Hassan, Qassim Mohamed |
| 245 12 - TITLE STATEMENT | |
| Title | A road-map for developing strategic position for Etisalat contact center : |
| Remainder of title | a case study / |
| Statement of responsibility, etc. | by Qassim Mohamed Hassan ; supervisor Azaddin Khalifa. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Date of publication, distribution, etc. | 2007. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | vii, 96 leaves : |
| Other physical details | ill. ; |
| Dimensions | 30 cm. |
| 365 ## - TRADE PRICE | |
| Price amount | 100.00 |
| Currency code | AED |
| 500 ## - GENERAL NOTE | |
| General note | Thesis (EMBA)--University of Sharjah, Sharjah, United Arab Emirates, 2007. |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Bibliography: leaves 83-85. |
| 610 24 - SUBJECT ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | University of Sharjah |
| General subdivision | Dissertations. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Dissertations, Academic |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Call centers |
| General subdivision | Management |
| Form subdivision | Case studies |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Customer services |
| General subdivision | Management |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name entry element | Strategic planning |
| General subdivision | Management |
| 700 1# - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Khalifa, Azaddin, |
| Relator term | supervisor |
| 710 2# - ADDED ENTRY--CORPORATE NAME | |
| Corporate name or jurisdiction name as entry element | University of Sharjah. |
| Subordinate unit | College of Business Administration. |
| -- | Department of Management. |
| Miscellaneous information | Master EMBA |
| 850 ## - HOLDING INSTITUTION | |
| -- | https://myuos.sharjah.ac.ae/en/library/Online%20Books/Thesis/b10313278.pdf |
| -- | Full Text |
| 856 ## - ELECTRONIC LOCATION AND ACCESS | |
| Uniform Resource Identifier | <a href="https://uos-theses.sharjah.ac.ae/Files_Pool/Theses/Flip/1031327/mobile/index.html ">https://uos-theses.sharjah.ac.ae/Files_Pool/Theses/Flip/1031327/mobile/index.html </a> |
| Public note | Full Text |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Dissertations |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Inventory number | Total checkouts | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library use only | University of Kalba | University of Kalba | 2013-12-15 | Gift | i1286626x | 00-1-252574 | 2025-04-21 | 2025-04-21 | Dissertations |