Customer relationship management : concepts and technologies / Francis Buttle.
Material type:
TextPublication details: Amsterdam ; London : Butterworth-Heinemann, c2009, [Reprinted 2010]Edition: 2nd edDescription: xix, 500 p. : ill. ; 25 cmISBN: - 9781856175227 (pbk.)
- 1856175227 (pbk.)
- HF5415.5 .B88 2009
| Item type | Current library | Call number | Status | Barcode | |
|---|---|---|---|---|---|
| Books | University of Kalba | HF5415.5 .B88 2009 (Browse shelf(Opens below)) | Available | 00-1-210932 |
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| HF5718.3 .T57 2009 How to write successful business and management essays / | HG4026 .C254 2010 Business analysis : Microsoft Excel 2010 / | T56 .H326 2010 Essentials of management science / | HF5415.5 .B88 2009 Customer relationship management : concepts and technologies / | HD30.3 .O35 2011 Strategic communication in business and the professions / | HD60 .L397 2011 Business and society : stakeholders, ethics, public policy / | HF5549 .C7262 2010 People resourcing : contemporary HRM in practice / |
Previous ed.: Amsterdam; London: Elsevier Butterworth-Heinemann, 2004.
Includes bibliographical references and index.
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